Support

Sentito Server 1.3.0 is published for Macs with Apple silicon and for 64-bit Windows, and every server gets a 14-day trial. It installs the server, with live transcription, speaker labels, summaries, search and Ask, records meetings on the computer it runs on, and looks after the license, remote access through your own router or domain, and pairing your phone. The Windows build is an unsigned preview, and the iPhone and iPad app isn’t on the App Store yet. Keys aren’t on sale yet, and the pricing page lists what has to be finished first.

Not yet. It will be $49, paid once, and that price won't change. The checkout stays closed until the last thing on the pricing page is done. Nothing is being collected in the meantime: there's no pre-order, no deposit, and no waiting list. You can download Sentito and try it in the meantime.

A key that activates Sentito Server on two computers at a time, for as long as you want to run them. Each server is activated once. After that it checks its license itself, offline, and keeps working whatever happens to this company or this website. The iPhone and iPad app and the web app are free.

Every server gets 14 days of full use from its first start, with no key and no sign-up. When the trial ends, the server still accepts recordings, and every transcript stays readable, searchable and askable. New recordings wait in the queue until a key is entered, and then they’re processed. Nothing you record is lost because of the license.

No. Both are free and need no key, and they don’t count against your two servers. The iPhone and iPad app isn’t on the App Store yet, and the download page will link it when it is.

Through your own network, not ours. The server asks your router to forward one port to it (UPnP). When the router won’t, the Sentito Server app shows the exact forward to set up by hand. You can also point your own domain at it, and the server gets a certificate for the domain itself. If your Internet provider puts your router behind carrier-grade NAT, port forwarding can’t work, and the app says so.

No recording, transcript or question, ever. A server contacts us to activate or release its license, and the app reads one small file when you check for updates. The privacy policy lists exactly what those requests contain.

Release its seat from the Licence screen in the Sentito Server app. If the old computer is gone, use the My servers page. A key can release three seats in any 30 days.

No. There’s no subscription, and there’s no second charge. There’s no higher tier and no feature held back for a paid version of Sentito.

If it doesn’t work for you, ask within 30 days and you’ll be refunded. You don’t need a reason, and there’s no form to fill in or anything to prove. Your email asking for the refund is enough, and it will be honored. Before you buy, the 14-day trial lets you try Sentito on your own computer with your own meetings.

Stripe handles payment. You enter your card details on Stripe’s checkout page and Stripe processes them. DWMM Holdings never sees, receives or stores them.

The price is decided, and the release isn't ready. The license terms, the refund window, and the $49 price are set and won't change. What's left is the 1 items on the pricing page, each a piece of engineering rather than a date. Posting the price now lets you decide whether it's something you'd want to buy before all that is done.

Not unless you send it. Recordings go from your phone or computer to your server and stay there. Transcription, speaker labels, summaries and search all run on the server, with no cloud speech or language service. A recording leaves only if you share it with a link, or set up summaries to be emailed or posted to a webhook. DWMM Holdings never receives a recording, a transcript or a question.

You, and whoever you let. A phone needs a pairing code, which only you can show, from the Sentito Server app or the web app’s settings. A browser needs the password you set. You can see every paired phone in the app, and remove one at once.

No. Your phone reaches the server over your Wi-Fi at home, and through your own router or your own domain everywhere else.

Yes, on the computer running Sentito Server. It records your microphone and the computer’s own sound, so you get both sides of a Zoom, Teams or Meet call, and nothing joins the meeting as a bot. On a Mac, recording the computer’s sound needs macOS 14.6 or later.

Twenty-five European languages, including English, French, German, Spanish, Italian, Portuguese, Dutch, Polish and Ukrainian. Choose the language of a recording or let Sentito detect it, and the summary is written in that language. Asian languages and Arabic aren’t supported.

Yes. Make a read-only link to one recording, with the summary and, if you choose, the transcript and audio. It lasts a day, a week or a month, or until you revoke it, and you can revoke it at once. The page is served by your own server, so it opens from outside your network only if you’ve set up remote access. You can also export a recording as Word, PDF, Markdown, plain text or subtitles.